Plain-language summary (not a substitute for the full terms below): These Terms govern a school's subscription to EduCampusOS from Stavion Technologies. Your school's data is your school's data — we process it on your instructions and you can export it at any time. We bill by school size and service tier, not per student. Either party can terminate per Section 9, and Section 8 confirms you keep your data regardless.
These Terms of Service ("Terms") govern access to and use of EduCampusOS (the "Service"), provided by Stavion Technologies, a division of Stavion Private Limited, a company incorporated under the Companies Act, 2013, having CIN U62013KA2026PTC226686 ("Stavion", "we", "us", "our"). By registering for, accessing, or using the Service, the school entity entering into a subscription (the "Customer", "School", "you") agrees to be bound by these Terms. If you are accepting these Terms on behalf of a school, you represent that you have authority to bind that school.
These Terms apply to the School as the contracting party. Individual users of the Service on the School's behalf — administrators, teachers, parents, and students — access the Service under the authority and account management of the School, subject to the School's own policies and any end-user terms the School may separately require, and subject to our Privacy Policy.
The Service is a multi-tenant, cloud-hosted school operating system providing modules including but not limited to admissions, academics, attendance, examinations, fee management, transport, hostel, library, human resources, communication, reporting, and Class IQ adaptive learning, as made available to the School's subscribed plan. We may add, modify, or discontinue individual features from time to time as part of ordinary product evolution, provided that we will not materially reduce the core functionality of a paid plan without reasonable notice.
The School is responsible for maintaining the confidentiality of login credentials issued to its administrators and for all activity occurring under its accounts, except to the extent caused by our breach of these Terms or applicable law. The School is responsible for promptly deactivating access for individuals who no longer should have it (e.g. departed staff). We provide role-based access controls to help the School manage this, but configuration and day-to-day administration of roles is the School's responsibility.
Subscription fees are determined by the School's size category (Small, Medium, Large, or Enterprise, as published on our Pricing page or agreed in a separate order form) and selected service tier (Basic, Advance, or Premium). Fees are not calculated per enrolled student and do not increase automatically as enrollment grows within the School's chosen size category. Where SMS or WhatsApp messaging is enabled, such messages are billed separately at the pass-through rate charged by our communication providers, as disclosed on our Pricing page — this is the only variable, usage-based charge under a standard subscription. Fees are due as specified in the applicable order form or invoice; overdue amounts may result in suspension of access after reasonable notice, though we will never delete a School's data solely for non-payment without first providing an opportunity to export it.
The School agrees not to, and will use reasonable efforts to ensure its authorized users do not: (a) use the Service to violate applicable law, including data protection and child-safety laws; (b) attempt to gain unauthorized access to the Service, other schools' data, or our infrastructure; (c) reverse-engineer, decompile, or attempt to extract source code from the Service, except as permitted by law; (d) use the Service to transmit malicious code; (e) resell or provide the Service to any third party outside the School's own operations without our written consent; or (f) use automated means to scrape or extract data from the Service other than through features we provide for that purpose (e.g. export tools).
The School owns all data it enters or uploads into the Service — student records, staff records, financial records, and all other content ("School Content"). We claim no ownership over School Content. We process School Content solely to provide the Service, at the School's instruction, and in accordance with our Privacy Policy. The School represents that it has all necessary rights and consents (including, where applicable, parental consent for student data) to provide School Content to us for processing.
Stavion retains all right, title, and interest in and to the Service itself, including its software, design, "EduCampusOS" and "Class IQ" trademarks, and all underlying technology, excluding School Content. Nothing in these Terms transfers any such intellectual property to the School, except for the limited, non-exclusive, non-transferable right to access and use the Service during the subscription term for the School's own internal educational and administrative purposes.
The School may export its School Content from the Service at any time during the subscription term, and for a reasonable transition period following termination, in a commonly usable format (such as CSV or PDF, depending on the data type). We do not charge an export fee. This right survives termination of these Terms for whatever reason, consistent with the no-lock-in commitment described on our Security & Trust page.
These Terms remain in effect for the subscription term selected by the School and renew as agreed in the applicable order form, unless earlier terminated. Either party may terminate for the other party's material, uncured breach following 30 days' written notice. We may suspend access immediately, without prior notice, where necessary to prevent harm to the Service, other customers, or to comply with law, and will restore access promptly once the issue is resolved. Upon termination, the School's right to access the Service ends, but its right to export School Content under Section 8 continues for a reasonable transition period, after which we will delete or anonymize the data in accordance with our Privacy Policy's retention schedule.
We warrant that we will provide the Service with reasonable skill and care, consistent with good industry practice. Except as expressly stated in these Terms, the Service is provided "as is," and we disclaim all other warranties, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by applicable law.
To the maximum extent permitted by applicable law, neither party will be liable to the other for indirect, incidental, special, consequential, or punitive damages, or for loss of profits or revenue, arising out of or related to these Terms or the Service, even if advised of the possibility of such damages. Each party's total aggregate liability arising out of or related to these Terms will not exceed the fees paid or payable by the School in the twelve (12) months preceding the event giving rise to the claim. Nothing in this Section limits either party's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under applicable law.
The School agrees to indemnify and hold Stavion harmless from third-party claims arising from the School's breach of these Terms, its violation of applicable law, or its failure to obtain necessary consents for School Content it provides to the Service. Stavion agrees to indemnify and hold the School harmless from third-party claims that the Service, as provided by us and used in accordance with these Terms, infringes a third party's intellectual property rights.
Each party agrees to protect the other's confidential information with the same degree of care it uses for its own confidential information of similar importance, and not less than reasonable care, and to use such information solely to perform its obligations under these Terms.
These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to Section 12's indemnification provisions, the parties agree to first attempt to resolve any dispute through good-faith negotiation between senior representatives. If unresolved within 30 days, the dispute will be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India.
We may update these Terms from time to time. For material changes, we will provide the School with at least 30 days' notice before the change takes effect. Continued use of the Service after the effective date of a change constitutes acceptance of the updated Terms.
These Terms, together with any order form and our Privacy Policy, constitute the entire agreement between the parties regarding the Service and supersede any prior agreements on the subject matter. If any provision is held unenforceable, the remaining provisions continue in full force. Neither party may assign these Terms without the other's written consent, except in connection with a merger, acquisition, or sale of substantially all assets. No failure to enforce any provision constitutes a waiver of that provision.
Questions about these Terms may be directed to [email protected] or via our chat assistant.
Drafting note: this is a thorough first-draft SaaS agreement following standard Indian commercial-contract and EdTech practice. Before relying on it as a binding customer-facing contract, have it reviewed by qualified legal counsel — in particular to confirm the liability cap and indemnification scope match your actual insurance coverage and risk appetite, and to add a signature/order-form mechanism appropriate to how you'll actually contract with schools.